Privacy Policy

Effective Date: 4 July 2023

Dorset Dental House, hereinafter referred to as we committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information we obtain from individuals in the course of our dental services. This policy also explains your rights and choices concerning your personal information.

1. Information We Collect

We may collect the following types of personal information from you:

1.1. Contact Information: Name, address, phone number, email address, and any other information you provide to us when you contact or communicate with us.

1.2. Dental and Medical Information: Information related to your dental and medical history, treatments, records, and any other information necessary for the provision of dental services.

1.3. Financial Information: Payment card details, billing address, insurance information, or any other financial information required for the payment of services rendered.

1.4. Usage Information: Information about your interactions with our website, including IP addresses, browser type, pages viewed, and other browsing information.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1. Provision of Dental Services: To provide dental care and treatment, manage appointments, and communicate with you regarding your dental health.

2.2. Administrative Purposes: To process payments, manage billing and insurance claims, and perform accounting and auditing functions.

2.3. Communication: To respond to inquiries, provide information about our services, and send appointment reminders or other relevant communications.

2.4. Marketing: With your consent, to send promotional materials, updates, newsletters, and information about new services or special offers.

2.5. Legal Obligations: To comply with legal requirements, regulatory obligations, and protect our legal rights and interests.

3. How We Share Your Information

We may share your personal information in the following circumstances:

3.1. Service Providers: We may disclose your information to third-party service providers who assist us in delivering our dental services, such as payment processors, IT support providers, or insurance companies.

3.2. Legal Requirements: We may disclose your information if required to do so by law, court order, or other governmental or regulatory authorities.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the new owners or partners.

3.4. Consent: We may share your information with your consent for any purpose not explicitly outlined in this Privacy Policy.

4. Your Rights and Choices

4.1. Access and Update: You have the right to access and update your personal information. Please contact us using the details provided at the end of this policy to request access or updates.

4.2. Opt-Out: You may opt-out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.

4.3. Cookies: Our website may use cookies and similar technologies. You can manage your preferences regarding cookies through your browser settings.

5. Data Security

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Retention of Personal Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your personal information is no longer required, we will securely dispose of it.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website or by other means of communication.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us using the following details:

Dorset House Dental

Dorset House, 9 Whitehall Road,
Rugby, Warwickshire,
CV21 3AE

Phone: 01788 543217

By using our dental services or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.

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